WhatsApp Marketing for D2C Brands — Cart Recovery & Repeat Sales | Tanvik
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Home / D2C / E-commerce

D2C / E-commerce

Your store, inside
the chat.

Email open rates are dying; WhatsApp's is 98%. Tanvik plugs into Shopify to recover abandoned carts automatically, answer product questions with AI, and turn one-time buyers into repeat customers.

The daily reality

Sound familiar?

Every d2c / e-commerce business we talk to fights the same three battles.

🛒Carts abandoned, money gone70% of checkouts never finish. Email recovery gets ignored; you're leaving lakhs on the table monthly.
"Is this cotton? COD available?"Pre-purchase questions at all hours — every unanswered one is an abandoned sale.
😶One order, then silenceAcquiring the customer cost ₹300+. Without win-back campaigns, most never buy again.

Watch the AI handle it.

This is a real pattern from Tanvik-powered businesses — the AI answers instantly, qualifies, and books, while your team sleeps.

  • Instant replies in English, Hindi or Hinglish
  • Every conversation becomes a tracked lead
  • Automatic follow-ups until the deal closes
  • Human handover the moment it's needed
AI Agent · pre-purchase question
Ye kurta cotton hai? COD hai kya?9:41 PM
🤖 AI · 1.7sJi haan! 100% premium cotton, pre-washed. COD available hai ✅ Size chart bhejun? Aaj order karein toh Thursday tak delivery 🚚9:41 PM
M size, COD kar do9:43 PM
✅ Order placed → ShopifyDone! Order #4218 confirmed — M size, COD ₹1,299. Tracking link aapko yahin milega. Dhanyavaad! 🎉9:43 PM
Built for D2C / E-commerce

Your industry playbook, pre-installed.

Templates, flows and AI training designed for how d2c / e-commerce actually sells in India.

🔁

Shopify cart recovery

Checkout abandoned → WhatsApp reminder with a countdown offer. Purchase → flow stops instantly. Fully automatic.

🛍

Catalog in chat

Products, prices and stock synced from Shopify, browsable and orderable inside WhatsApp.

🤖

AI product expert

Sizes, fabric, COD, delivery time, returns — answered in seconds, in the customer's language.

📦

Order journey messages

Confirmed → packed → shipped → delivered, each update on WhatsApp. Support tickets melt away.

🧮

RFM win-back segments

Auto-segments like "bought twice, silent 60 days" get targeted win-back campaigns without list wrangling.

Review & UGC collection

Post-delivery flows that politely collect ratings, reviews and photos — social proof on autopilot.

How it works

Live this week.

Pre-built for your industry — customise, don't create.

1

Connect Shopify

One-time connection. Products, checkouts and orders start syncing immediately.

2

Toggle the money flows

Cart recovery, order updates, review collection, win-backs — pre-built, just switch on.

3

Watch AOV and LTV climb

AI answers close more first orders; segments and flows bring buyers back again and again.

FAQ

Questions, answered.

Shopify's checkout event enrolls the customer into a recovery flow — typically a reminder after 1 hour with a limited-time offer. If they purchase, the order event unenrolls them instantly, so nobody gets nagged after paying.
Yes — browse the catalog, get AI answers, and pay via UPI or payment link without leaving the chat. COD orders are confirmed in-chat too.
Smart segments prevent that: only relevant audiences get each campaign, frequency caps and DND are respected by default, and opt-outs are honoured instantly across channels.
Yes — catalog and orders can be managed natively in Tanvik, and any store platform can integrate via webhooks.

18% of your abandoned carts want to come back.

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